Returns & Exchanges

At Harumio, we want you to be completely satisfied with your purchase, which is why we offer a straightforward return process for items in original condition within 30 days of delivery. Please ensure all tags are attached and the product remains unused to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Harumio account and visit the 'Order History' section to select the items you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, including all manuals, accessories, and the original packing slip to ensure a smooth processing experience.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at the nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.